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Privacy & transparency

Privacy Policy

This policy explains how information may be collected, used, protected, and handled when you visit this informational website or contact us. The site is not a government agency and does not provide government tablets, Lifeline benefits, or device approvals.

Last updated: August 15, 2026

Information We May Collect

Most pages can be viewed without directly giving us personal information. Information may be collected when you choose to contact us, submit a form, or interact with services used to operate the website.

Information you provide

If you send a message through a contact form or another communication method, we may receive the information you choose to provide, such as your name, email address, message, or details needed to understand your request.

Technical information

Web hosting, security, analytics, or similar services may automatically process limited technical information such as an IP address, browser type, device type, referring page, pages viewed, approximate location derived from an IP address, and timestamps.

Please do not send sensitive benefit documents through a general contact form. Unless a page specifically states otherwise, we do not ask visitors to submit Social Security numbers, EBT card numbers, Medicaid identification numbers, government benefit login credentials, or copies of eligibility documents.

How Information May Be Used

Information collected through the website may be used for reasonable site operations, including:

  • responding to questions, corrections, or provider-information updates;
  • maintaining site security and preventing abuse or spam;
  • understanding which pages are useful and improving site performance;
  • troubleshooting technical problems; and
  • meeting applicable legal, regulatory, or security obligations.

Information submitted for one purpose should not be represented as being used for an unrelated purpose without appropriate notice.

Cookies and Similar Technology

Cookies are small files or identifiers that websites and service providers can use to remember settings, measure traffic, maintain security, or support other site functions. Depending on the tools enabled on this website, cookies or similar technologies may be used for essential site functions, analytics, performance, security, or advertising.

Your browser may allow you to block or remove cookies. Disabling some cookies can affect how certain website features work.

Third-Party Services and Links

The website may rely on third-party services for hosting, security, analytics, form processing, caching, advertising, or other technical functions. Those providers may process information according to their own privacy terms and the services configured on this site.

Articles may also link to government agencies, program administrators, providers, nonprofits, or other external websites. A link does not give us control over another website’s privacy practices. Review the privacy policy of the external service before providing personal information there.

Data Security and Retention

Reasonable technical and administrative measures should be used to protect information handled through the website. No website, storage system, or internet transmission method can guarantee absolute security.

Information should be kept only for as long as reasonably needed for the purpose for which it was collected, site security, recordkeeping, or applicable legal requirements.

Your Privacy Choices

Depending on where you live and the laws that apply, you may have rights relating to personal information, such as requesting access, correction, deletion, or information about how certain data is handled. Some rights may be subject to exceptions or verification requirements.

You can also manage cookies through your browser or device settings where available.

Children’s Privacy

This website is intended for a general audience and is not directed to children under 13. We do not knowingly seek personal information directly from children under 13 through the site’s general contact features.

If a parent or guardian believes a child has submitted personal information through the website, they may contact us so the request can be reviewed.

Changes to This Policy

This Privacy Policy may be updated when site features, service providers, legal requirements, or information practices change. When material updates are made, the “Last updated” date on this page should be revised.

Privacy Questions

If you have a privacy-related question, believe information was submitted in error, or want to make a request concerning information you provided through the website, use the contact page.

Contact Us →